Get the Interview Every Time:

Get the Interview Every Time is an informative and up-to-date resource for job seekers who are looking for solid direction from Fortune 500 executives -- those directly responsible for hiring.full text

Outrageous Customer Service for Smarties: A Mr. Smarty Book by Richard C. Andreini

This book is about raising customer service to the next level...the outrageously great and highest level! Not only does this book give you the best of customer service strategies and tactics (gathered from 18 years of experience by Mr. Smarty and review of over 200 books on Customer Service), but in Chapter 12 and Chapter 13 it provides the guaranteed road map to success. full text

Marketing from Advertising to Zen

A great refresher and reference book for marketing professionals, and an easy introduction to the topic for anyone who needs to learn about marketing for the first time. The book comprehensively covers the subject of marketing, in short and well focused chapters. full text

Secrets of Power Negotiating

Negotiating plays an essential role in business every day. If you want to come out ahead, it is important to know the art of winning at the negotiating table, yet leaving the other person feeling that he won. full text

There Are No Limits

All the motivations and traits of no-limits achievers are attainable for you once you are willing to commit yourself to the job of becoming the person you were truly meant to be. full text

Guide to Choosing, Serving & Enjoying Wine

Who says wine has to be intimidating? Here's a sparkling guide to wine basics that provides practical advice on tasting and ordering with confidence, even when you're dining with an important business associate. full text

How Smart People Really Succeed

Every day thousands of bright, hardworking people tarnish their careers by mishandling ordinary workplace difficulties. full text

How to Sell with a Laptop

Your laptop could well be your most valuable sales tool. Here's how you can use it to gain an edge over your competition and win more business. full text

The Promotable Woman

If you are a woman and you want to overcome career obstacles and stereotypes and get ahead in business, you need to develop solid leadership skills. Here are 10 of the most important ones.
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International Business Etiquette

Becoming knowledgeable in in every country's "silent language" of etiquette is essential for developing good business relationships overseas. One of the first things you need to do is mind your meeting manners.
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Conversations with Uncommon Women

Insights from women whose spirit and creativity have brought great successes to their careers.
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Get the Job You Want...
...and Command the Salary You Deserve

For many women, two areas of the job search are particularly troublesome: interviewing and salary negotiation. Here's a close look at these two critical aspects.
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Coffee, Wine or Tea?

These drinks offer several health benefits as well as some risks.
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The Unofficial Business Traveler's Pocket Guide

While airports and airplanes have never ranked as anyone's favorite places to spend time, they are getting better.
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